The incident has been resolved. The issue was due to an external service provider outage.
Posted Oct 30, 2025 - 12:46 UTC
Monitoring
The issue that caused increased response times has been identified and resolved. All services are now operating normally, and our technical teams are continuing to monitor the situation to ensure stability.
We apologize for any inconvenience caused and thank you for your patience and understanding.
Posted Oct 30, 2025 - 02:00 UTC
Update
We are continuing to investigate this issue.
Posted Oct 29, 2025 - 20:30 UTC
Update
We are continuing to investigate this issue.
Posted Oct 29, 2025 - 17:56 UTC
Investigating
We have identified performance issues, resulting in increased response times across our product. Our technical teams are currently investigating the cause of this incident to restore normal service as quickly as possible.
We will provide updates here as soon as more information becomes available.
Thank you for your patience and understanding.
Posted Oct 29, 2025 - 17:54 UTC
This incident affected: Dropcontact APP, Dropcontact FILE, Dropcontact API, and Dropcontact CRM.